About Us
Securing Smarter Security
Across Southeast Asia
THPatrol by TrackerHero empowers security teams to operate efficiently, respond quickly, and enhance safety, from high-rise buildings to industrial zones across Southeast Asia.
Our Field Operation Platform equips teams with real-time tracking, instant communication, and AI-driven tools for smarter security management.
Our Mission
To digitize and elevate the security industry by providing reliable, intelligent, and cost-effective field operation solutions – ensuring every patrol, every incident, and every decision is powered by data and driven by efficiency.
Our Story
Founded in 2016 in Cyberjaya, Malaysia, TrackerHero started with a simple vision: to make security smarter. We saw how outdated manual patrol methods created inefficiencies, missed incidents, and frustrated clients. So we developed THPatrol – a cloud-based, mobile-ready, AI-enabled platform that streamlines everything from patrol tracking to real-time incident response.
With security expertise and tech innovation at our core, we’ve grown to serve clients in property management, oil & gas, facilities management, municipal enforcement, and beyond. THPatrol continues to evolve with new features like AI face recognition, geo-fencing, CMS monitoring, and man-down alerts – making it one of Southeast Asia’s most complete patrol solutions.
Who We Serve
We work with organizations that need accountable, visible, and auditable patrol operations
Security Service Providers
Corporate Facilities & Malls
Industrial Plants & Warehouses
Municipal Councils & Government Premises
Construction & Infrastructure Projects
Logistics & Gated Communities
Whether you manage 5 guards or 500, THPatrol helps you standardize performance, reduce liability, and boost contract value.
What Makes Us Different?
Built-in 24/7 Command Monitoring (CMS)
Our Malaysia-based CMS team monitors your operations round-the-clock, ensuring faster response, better oversight, and peace of mind – a service few others offer.
Local Expertise, Global Standards
We’re ISO 27001 and 9001 certified, with regional support teams that speak your language and understand your industry.
Cost-Efficient, Scalable & Flexible
Zero upfront hardware cost. Flexible subscriptions. Works on both rugged or BYOD (Bring Your Own Device).
Milestones & Achievements
2022 - 2024
Top Digital Security Provider & Southeast Asia Expansion
Top Digital Security Provider & Southeast Asia Expansion
TrackerHero has been recognized as a leading provider in the digital security sector, enhancing safety across industries. Our solutions now serve Malaysia, Singapore, Indonesia, and Brunei, securing major businesses and government entities.
2023
Innovative AI & Drone Patrol Integration
Innovative AI & Drone Patrol Integration
We launched TrackerHero Drone for real-time aerial surveillance and integrated AI Face Recognition with Video-to-Text Incident Reporting, revolutionizing monitoring and reporting capabilities.
2023
200+ Security Teams & Diverse Industry Adoption
200+ Security Teams & Diverse Industry Adoption
Over 200 security teams from various sectors, including retail, logistics, property management, and government, trust TrackerHero’s innovative tools to enhance their security operations.
2024
Empowering Smarter Security Operations
Empowering Smarter Security Operations
Our scalable, AI-powered platform continues to streamline security operations, making them more efficient, responsive, and data-driven across a variety of industries.
Our Vision Forward
We envision a future where security is data-first, AI-assisted, and fully connected – from the street level to the control room. With upcoming integrations including LPR (License Plate Recognition), CCTV analytics, and behavior prediction AI, THPatrol is committed to leading the digital security transformation in Southeast Asia and beyond.