Straightforward Pricing.

Try free. Every plan includes web dashboard, mobile app, and reporting.

Free

Experience the full platform with limited capacity. No credit card, no expiry. Upgrade anytime.

RM 0
  • What's included
  • Web Dashboard + Mobile App

    Full platform access — same dashboard as paid plans

  • 1 Guard

    Register and manage one security guard

  • 2 QR Checkpoints

    Set up two patrol checkpoints per site

  • 5 Panic Alerts / Month

    Emergency panic button with limited monthly usage

  • 7-Day Report History

    Generate reports for the past 7 days only

Sign Up Free

Starter

Full patrol system with web dashboard and mobile app. Use your own Android devices with QR checkpoints.

RM 50 /site/month
  • What's included per site
  • Unlimited Guards

    Register and manage as many guards as your site needs

  • Unlimited QR Checkpoints

    Generate as many checkpoints as you need from the dashboard

  • Unlimited Panic Alerts

    No monthly cap on emergency panic and mandown alerts

  • Full Report History

    All report types with full date range and KPM compliance formats

  • NFC Tags (Optional)

    Purchase NFC tags separately for faster, tamper-proof scanning

Get Started

Professional

Full platform with hardware bundle — rugged device, SIM card, NFC tags, and 24/7 monitoring included per site.

RM 289 /site/month
  • Everything in Starter, plus
  • Military-Grade Rugged Device

    IP68 waterproof, 1.5m drop-proof, NFC reader, 5000mAh battery. Pre-installed with THPatrol app

  • 20GB Data + Unlimited Calls

    SIM card with high-speed data and unlimited same-network calls. Auto-renewed

  • 8 Weatherproof NFC Tags

    Durable checkpoint tags for patrol route verification. Tamper-resistant

  • CMS Basic Monitoring

    24/7 Central Monitoring Station. Real-time alerts for missed patrols and panic

Start Free Trial

Enterprise

Full platform with premium monitoring, compliance reporting, and dedicated support. For large firms buyers.

RM Custom
  • Everything in Professional, plus
  • CMS Premium Monitoring

    Advanced escalation, SLA-backed response times, priority incident handling

  • White-Label Reports

    Custom branding on all generated reports for your clients

  • GPS History & Playback

    Full guard movement history with route playback

  • Dedicated Account Manager

    Named contact with SLA and priority support

Start Free Trial

Free

Experience the full platform with limited capacity. No credit card, no expiry. Upgrade anytime.

RM 0
  • What's included
  • Web Dashboard + Mobile App

    Full platform access — same dashboard as paid plans

  • 1 Guard

    Register and manage one security guard

  • 2 QR Checkpoints

    Set up two patrol checkpoints per site

  • 5 Panic Alerts / Month

    Emergency panic button with limited monthly usage

  • 7-Day Report History

    Generate reports for the past 7 days only

Sign Up Free

Starter

Full patrol system with web dashboard and mobile app. Use your own Android devices with QR checkpoints.

RM 40 /site/month
  • What's included per site
  • Unlimited Guards

    Register and manage as many guards as your site needs

  • Unlimited QR Checkpoints

    Generate as many checkpoints as you need from the dashboard

  • Unlimited Panic Alerts

    No monthly cap on emergency panic and mandown alerts

  • Full Report History

    All report types with full date range and KPM compliance formats

  • NFC Tags (Optional)

    Purchase NFC tags separately for faster, tamper-proof scanning

Get Started

Professional

Full platform with hardware bundle — rugged device, SIM card, NFC tags, and 24/7 monitoring included per site.

RM 231 /site/month
  • Everything in Starter, plus
  • Military-Grade Rugged Device

    IP68 waterproof, 1.5m drop-proof, NFC reader, 5000mAh battery. Pre-installed with THPatrol app

  • 20GB Data + Unlimited Calls

    SIM card with high-speed data and unlimited same-network calls. Auto-renewed

  • 8 Weatherproof NFC Tags

    Durable checkpoint tags for patrol route verification. Tamper-resistant

  • CMS Basic Monitoring

    24/7 Central Monitoring Station. Real-time alerts for missed patrols and panic

Start Free Trial

Enterprise

Full platform with premium monitoring, compliance reporting, and dedicated support. For large firms buyers.

RM Custom
  • Everything in Professional, plus
  • CMS Premium Monitoring

    Advanced escalation, SLA-backed response times, priority incident handling

  • White-Label Reports

    Custom branding on all generated reports for your clients

  • GPS History & Playback

    Full guard movement history with route playback

  • Dedicated Account Manager

    Named contact with SLA and priority support

Start Free Trial

Central Monitoring System (CMS)

24/7 real-time monitoring of your patrol operations. Upgrade anytime.

CMS Basic

Standard Monitoring

Included with Professional
  • Real-time alerts for missed patrols
  • Panic button trigger notifications
  • Device offline alerts
  • Dashboard monitoring
  • Email notifications
CMS Premium

Advanced Monitoring

RM 130 /site/month add-on
  • Everything in CMS Basic, plus:
  • SLA-backed response times
  • Priority incident escalation
  • Multi-channel alerts (SMS, WhatsApp, call)
  • Dedicated monitoring team
  • Monthly performance reports
  • Custom escalation workflows

Scale As You Grow

Add more accounts and hardware whenever you need them

Client Account

RM 30 /account/month

Property/asset company login to monitor operations. View-only access to clocking, attendance, and reports.

Staff Account

RM 5 /account/month

Internal team member — operations manager, admin, coordinator. Manage assigned contracts and operations.

Vendor Account

RM 30 /account/month

Security vendor login to manage operations on your sites — assign guards, manage schedules, handle day-to-day.

Hardware Add-ons (Optional)

Extra SIM Card

RM 12 /card/month

Buffer Device

RM 90 /device/month

NFC Tags (10pcs)

RM 180 one-time

Physical Training

RM 1,000 one-time/session

CMS Premium

RM 130 /site/month

Enterprise Add-ons (Advanced Features)

White-Label Branding

RM 300 /month

PKK Compliance Forms

RM 200 /month

Enterprise Reports

RM 150 /month

Pro Reports

RM 50 /month

Compare All Plans

Every plan includes web dashboard + mobile app. Compare what else is included.

Feature

Starter
Professional
Enterprise
Web dashboard + mobile app
Real-time clocking & attendance
QR code checkpoint scanning
NFC checkpoint scanning

BYO tags

8 tags included

Custom qty

SITREP submission & tracking
Emergency panic button
Mandown detection
Digital logbook with photo/GPS
Site schedule configuration
Dashboard overview & analytics
Device status monitoring
Site coordinate map
Live tracking with event timeline
Geofence map overlay
CMS Basic Monitoring (24/7)

-

CMS Premium Monitoring

-

Add-on

Basic stats (guards, sites, devices)
Attendance/clocking performance
SITREP performance metrics
Daily patrol completion chart
Guard demographics breakdown
Visitor & emergency statistics
Cross-site comparative analytics

-

-

Report generation (6 types)
Report history & PDF download
Monthly & custom date range
KPM compliance report formats
Auto-scheduled reports

-

Email delivery to clients

-

White-label branded reports

-

-

Audit trail & compliance logging

-

-

Company management
Contracts & partnerships
Guard profile management
Monitor partner operations
Client accounts (free included)

1

3

Unlimited

Staff accounts (free included)

5

10

Unlimited

Vendor accounts (free included)

1

3

Unlimited

Custom role-based access

-

-

Rugged NFC device

-

Included

Included

SIM card with data + calls

-

20GB

20GB

NFC checkpoint tags

Optional

8 included

Custom qty

QR code checkpoints

Unlimited

Unlimited

Unlimited

BYOD support (Android)
Device firmware OTA updates

-

API access & integrations

-

-

Estimate Your Monthly Cost

Configure your setup and see your total

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Estimated monthly cost
1 site × RM 289 = RM 289
RM 289 /month
Start Free Trial →

Frequently Asked Questions

All plans include both the web dashboard and mobile guard app — the full TrackerHero Patrol System with clocking, attendance, SITREP, logbook, panic alerts, and analytics. The difference is what comes bundled: Starter at RM 50/site/mo is a bring-your-own-device setup with free QR code checkpoints — great for testing or budget-conscious sites. Professional at RM 289/site/mo adds a military-grade rugged device, SIM card with 20GB data, 8 NFC checkpoint tags, and CMS Basic Monitoring — everything arrives ready to deploy.

Each site is one physical patrol location — a building, compound, campus, or facility. One site license activates the patrol app for that location and includes checkpoint setup, scheduling, and reporting for that site. Guards can be assigned across sites, but each site needs its own license. For Device Bundle, each site gets its own rugged device, SIM card, and NFC tags.
Yes. The management platform — which covers company management, contracts, site and guard setup, and partner monitoring — is included free with every site subscription. There's no separate platform fee when you're on any plan.
Staff accounts (RM 5/mo each) are for your internal team — operations managers, admins, coordinators — who use the dashboard to manage day-to-day operations. Client accounts (RM 30/mo each) are for property owners or asset companies who want view-only access to monitor clocking, attendance, and reports for their sites. Vendor accounts (RM 30/mo each) are for security companies who manage guards, schedules, and operations on your sites. Each plan includes free accounts: Starter gets 1 client, 5 staff, and 1 vendor. Professional gets 3 client, 10 staff, and 3 vendor. Enterprise gets unlimited. Free accounts are automatically provisioned when you subscribe — you only pay for additional accounts beyond the free quota.
CMS Basic (included with Professional) provides automated real-time alerts for missed patrols, panic triggers, and device offline events via the dashboard and email. CMS Premium (RM 130/site/mo add-on) adds SLA-backed response times, priority incident escalation, multi-channel alerts (SMS, WhatsApp, phone call), a dedicated monitoring team, and monthly performance reports with custom escalation workflows.
No. The Starter plan includes unlimited free QR code checkpoints that you can generate from the dashboard and print. NFC tags are optional for faster, more tamper-proof scanning — you can purchase them separately as a one-time buy (RM 180 for 10 tags) from the hardware add-ons.
KPM (Kementerian Pendidikan Malaysia) compliance reports follow specific "Borang Pengesahan" formats required by Malaysian government agencies for security tender audits. These include attendance verification forms and patrol execution reports formatted to meet government requirements. KPM report formats are included on all plans.
Yes. You can have some sites on Starter and others on Professional within the same account. This is useful if some sites need the full hardware kit and 24/7 monitoring while others can operate with guards' own smartphones and QR checkpoints.
You get 30 days of full access to all features, including the management platform. For Professional, hardware is shipped during the trial period. No credit card required to start. At the end of the trial, choose a plan or export your data.

Monthly plans have no long-term contract — cancel anytime. Annual billing gives you 20% savings. Enterprise customers can access additional volume discounts on 2-year and 3-year commitments.

Ready to Modernise Your Security Operations?

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