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Tested in the Field. Trusted by Leaders.
Join the most reliable security network in Southeast Asia
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Is Your Security Team Actually Patrolling,
or Just Signing Books?
Traditional security is broken. Manual logbooks are easily faked, RFID wands are fragile and "blind spots" lead to costly liabilities.
Ghost Patrolling
30% of manual patrol logs are estimated to be inaccurate.
Delayed Response
Incidents aren't reported until the shift ends.
High Costs
Paperwork and manual audits waste hours of management time.
“In 2026, trust without verification isn’t security.It’s liability.”
Built for the Frontline. Engineered for Resilience.
Fragile tech has no place in a high-stakes environment. Equip your team with a military-grade powerhouse that combines an unbreakable build with an industry-leading 10,600mAh battery.
The Smartest Tool in Your Guard's Pocket.
Moving beyond manual logs. Empower your field team with an AI-powered app designed for 100% accountability, instant safety alerts, and effortless reporting—even in the toughest environments.
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Compatible with THPatrol Rugged Hardware or your team's Android/iOS devices
Your Operations, Centralized.
Stop juggling WhatsApp groups and paper logs. The THPatrol Web Command Center gives you complete 360° visibility over every guard, every site, and every incident across your entire portfolio.
24/7 CMS Monitoring: Ultimate Secure Response When You Can’t Be There
Software tells you what happened, but our Central Monitoring System tells you what is happening now. THPatrol provides an elite layer of 24/7 CMS Monitoring to ensure that no emergency goes unnoticed and no SOS signal goes unanswered.
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Malaysia Based
Total Accountability.
Zero Blind Spots.
THPatrol isn't just an app, it's a 3-tier ecosystem built for the toughest conditions in Southeast Asia.
AI Face Recognition
No more "proxy" clock-ins. Ensure the right guard is at the right post.
Rugged Hardware
MIL-STD-810G certified devices that survive fire, water, and 2-meter drops.
Instant AI Reporting
Voice-to-text incident logs with auto-tagged photos. HQ sees it the second it happens.
24/7 CMS Backup
Our local command center monitors your guards when you can't.
See How THPatrol Works
Across Industries
Security challenges look different across industries — but with THPatrol, you get a platform that understands and adapts to your needs.
Property & Residential
Protect residential, commercial, and mixed-use properties with real-time patrol tracking, visitor management, and automated incident reporting.
Retails & Malls
Enhance public safety, streamline guard operations, and improve incident response time across large retail complexes.
Oil & Gas Facilities
Secure large, high-risk environments with GPS-based patrol monitoring, geo-fencing alerts, and man-down emergency response.
Construction Sites
Secure vast perimeters and high-value machinery with digital patrol verification, material theft prevention, and rugged hardware built for harsh environments.
Local Councils
Protect parks, city centers, and government buildings with centralized patrol management, visual reporting, and 24/7 monitoring.
Frequently Asked Questions
All plans include both the web dashboard and mobile guard app — the full TrackerHero Patrol System with clocking, attendance, SITREP, logbook, panic alerts, and analytics. The difference is what comes bundled: Starter at RM 50/site/mo is a bring-your-own-device setup with free QR code checkpoints — great for testing or budget-conscious sites. Professional at RM 289/site/mo adds a military-grade rugged device, SIM card with 20GB data, 8 NFC checkpoint tags, and CMS Basic Monitoring — everything arrives ready to deploy.
Each site is one physical patrol location — a building, compound, campus, or facility. One site license activates the patrol app for that location and includes checkpoint setup, scheduling, and reporting for that site. Guards can be assigned across sites, but each site needs its own license. For Device Bundle, each site gets its own rugged device, SIM card, and NFC tags.
Yes. The management platform — which covers company management, contracts, site and guard setup, and partner monitoring — is included free with every site subscription. There's no separate platform fee when you're on any plan.
Staff accounts (RM 5/mo each) are for your internal team — operations managers, admins, coordinators — who use the dashboard to manage day-to-day operations. Client accounts (RM 30/mo each) are for property owners or asset companies who want view-only access to monitor clocking, attendance, and reports for their sites. Vendor accounts (RM 30/mo each) are for security companies who manage guards, schedules, and operations on your sites. Each plan includes free accounts: Starter gets 1 client, 5 staff, and 1 vendor. Professional gets 3 client, 10 staff, and 3 vendor. Enterprise gets unlimited. Free accounts are automatically provisioned when you subscribe — you only pay for additional accounts beyond the free quota.
CMS Basic (included with Professional) provides automated real-time alerts for missed patrols, panic triggers, and device offline events via the dashboard and email. CMS Premium (RM 130/site/mo add-on) adds SLA-backed response times, priority incident escalation, multi-channel alerts (SMS, WhatsApp, phone call), a dedicated monitoring team, and monthly performance reports with custom escalation workflows.
No. The Starter plan includes unlimited free QR code checkpoints that you can generate from the dashboard and print. NFC tags are optional for faster, more tamper-proof scanning — you can purchase them separately as a one-time buy (RM 180 for 10 tags) from the hardware add-ons.
KPM (Kementerian Pendidikan Malaysia) compliance reports follow specific "Borang Pengesahan" formats required by Malaysian government agencies for security tender audits. These include attendance verification forms and patrol execution reports formatted to meet government requirements. KPM report formats are included on all plans.
Yes. You can have some sites on Starter and others on Professional within the same account. This is useful if some sites need the full hardware kit and 24/7 monitoring while others can operate with guards' own smartphones and QR checkpoints.
You get 30 days of full access to all features, including the management platform. For Professional, hardware is shipped during the trial period. No credit card required to start. At the end of the trial, choose a plan or export your data.
Monthly plans have no long-term contract — cancel anytime. Annual billing gives you 20% savings. Enterprise customers can access additional volume discounts on 2-year and 3-year commitments.
"Before THPatrol, our patrol reporting was slow and prone to errors. Now, with automated patrol logs and AI-assisted incident reporting, our team operates smoothly, and we can track every guard in real time."
Ahmad Faiz Security Manager